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220-1102 · Question #150
220-1102 Question #150: Real Exam Question with Answer & Explanation
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Software Troubleshooting
Question
A technician is troubleshooting a lack of outgoing audio on a third-party Windows 10 VoIP application. The PC uses a USB microphone connected to a powered hub. The technician verifies the microphone works on the PC using Voice Recorder. Which of the following should the technician do to solve the issue?
Options
- ARemove the microphone from the USB hub and plug it directly into a USB port on the PC.
- BEnable the microphone under Windows Privacy settings to allow desktop applications to access
- CDelete the microphone from Device Manager and scan for new hardware.
- DReplace the USB microphone with one that uses a traditional 3.5mm plug.
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Topics
#Windows 10 Privacy Settings#Microphone Troubleshooting#Application Permissions#VoIP