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220-1102 · Question #131
220-1102 Question #131: Real Exam Question with Answer & Explanation
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Software Troubleshooting
Question
A technician receives a call from a user who is unable to open Outlook. The user states that Outlook worked fine yesterday, but the computer may have restarted sometime overnight. Which of the following is the MOST likely reason Outlook has stopped functioning?
Options
- ASpam filter installation
- BInvalid registry settings
- CMalware infection
- DOperating system update
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Topics
#Application troubleshooting#Operating system updates#Software conflicts#System restarts