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220-1101 · Question #245

220-1101 Question #245: Real Exam Question with Answer & Explanation

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Hardware and network troubleshooting

Question

A user who works with sensitive data has a computer configured with hard drive encryption. The TPM is active and hosting the encrypted key. After an upgrade to the motherboard, RAM, and video card, the hard drive is not booting, and data cannot be accessed from the hard drive. Which of the following should the technician do to enable the system to boot again and get access to the stored data?

Options

  • AUse data recovery software to find and recover the hard drive information.
  • BAccess the BIOS and select to rebuild the degraded RAID array.
  • CBoot into the BIOS and enable the TPM on the new motherboard.
  • DReturn the replaced motherboard back to the computer.

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Topics

#TPM#Hard drive encryption#Motherboard replacement#BIOS settings
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