220-1101 · Question #245
A user who works with sensitive data has a computer configured with hard drive encryption. The TPM is active and hosting the encrypted key. After an upgrade to the motherboard, RAM, and video card, th
The correct answer is C. Boot into the BIOS and enable the TPM on the new motherboard.. The technician should boot into the BIOS and enable the TPM on the new motherboard to enable the system to boot again and get access to the stored data1. Boot into the BIOS and enable the TPM on the new motherboard. After upgrading the motherboard, the TPM may need to be enabled
Question
A user who works with sensitive data has a computer configured with hard drive encryption. The TPM is active and hosting the encrypted key. After an upgrade to the motherboard, RAM, and video card, the hard drive is not booting, and data cannot be accessed from the hard drive. Which of the following should the technician do to enable the system to boot again and get access to the stored data?
Options
- AUse data recovery software to find and recover the hard drive information.
- BAccess the BIOS and select to rebuild the degraded RAID array.
- CBoot into the BIOS and enable the TPM on the new motherboard.
- DReturn the replaced motherboard back to the computer.
How the community answered
(56 responses)- A4% (2)
- B7% (4)
- C73% (41)
- D16% (9)
Explanation
The technician should boot into the BIOS and enable the TPM on the new motherboard to enable the system to boot again and get access to the stored data1. Boot into the BIOS and enable the TPM on the new motherboard. After upgrading the motherboard, the TPM may need to be enabled in the BIOS in order to access the encrypted key and boot the system. Enabling the TPM on the new motherboard should allow the system to boot and provide access to the encrypted
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