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220-1101 · Question #244

220-1101 Question #244: Real Exam Question with Answer & Explanation

The correct answer is A: Test the RAM in different slots, one at a time.. Every computer has a CMOS battery and when you remove that battery, your computer will work almost the same as before. The only difference is you won't be able to save any settings in the BIOS, which includes the date and time. If your PC is not booting after removing CMOS, you n

Hardware and network troubleshooting

Question

A technician is troubleshooting a computer that is not completing POST and gets stuck at the manufacturer logo screen. All internal, removable parts have been disconnected and only the minimum parts necessary to POST were reconnected. However, the symptoms remain the same. Which of the following should the technician try NEXT?

Options

  • ATest the RAM in different slots, one at a time.
  • BRemove and test the power supply.
  • CReplace the motherboard.
  • DChange the CMOS battery.

Explanation

Every computer has a CMOS battery and when you remove that battery, your computer will work almost the same as before. The only difference is you won't be able to save any settings in the BIOS, which includes the date and time. If your PC is not booting after removing CMOS, you need to make sure that you have your CPU and RAM connected because it's not possible for your system to boot without those.. Your motherboard and computer will be able to boot just fine even without a CMOS battery present. The only issue is all your BIOS settings will be reset and the time and date will be inaccurate. You will also be unable to save BIOS settings.

Topics

#Troubleshooting#POST#RAM#Hardware

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