220-1101 · Question #246
220-1101 Question #246: Real Exam Question with Answer & Explanation
The correct answer is D: Clean the toner drums and rollers.. If a laser printer is producing output with duplicate images (also known as ghost images), it could be due to an issue with the toner drums and rollers. The first step to eliminate the ghost images would be to clean the toner drums and rollers to remove any excess toner that may
Question
A user that works in sales is reporting that the output on each page printed from a laser printer has duplicate images. Which of the following should be performed FIRST to eliminate the ghost images?
Options
- AChange the paper weight setting.
- BReplace the printer's fuser.
- CUpgrade the printer firmware.
- DClean the toner drums and rollers.
Explanation
If a laser printer is producing output with duplicate images (also known as ghost images), it could be due to an issue with the toner drums and rollers. The first step to eliminate the ghost images would be to clean the toner drums and rollers to remove any excess toner that may be causing the issue. Ghost images are a common issue in laser printers where an image or text from a previous page appears faintly on subsequent pages. The cause of this issue is usually due to toner residue on the drum or rollers, which can be removed by cleaning the toner drums and
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