220-1002 · Question #644
220-1002 Question #644: Real Exam Question with Answer & Explanation
The correct answer is A: Run full antivirus and anti-malware scans on the computer.. The scenario includes suspicious indicators: an unexpected network resource error triggered a crash, and now the application silently refuses to launch. These are behavioral red flags consistent with malware interference - malware can corrupt application processes, hijack network
Question
Options
- ARun full antivirus and anti-malware scans on the computer.
- BCheck the processes to see if the task is still running and kill it.
- CReinstall the proprietary office suite of applications.
- DConnect the computer to the network and remap the share.
Explanation
The scenario includes suspicious indicators: an unexpected network resource error triggered a crash, and now the application silently refuses to launch. These are behavioral red flags consistent with malware interference - malware can corrupt application processes, hijack network calls, and prevent programs from running. Running antivirus/anti-malware scans first rules out a security threat before attempting any other remediation. Reinstalling the application (C) or remapping the share (D) would be premature without first ensuring the system is clean.
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