220-1002 · Question #6
A SOHO technician recently moved some data from one server to another to increase storage capacity. Several users are now reporting they cannot access certain shares on the network. When the users…
The correct answer is B. Mapped drives D. Denied write/delete permissions. After moving data to a new server, users receive 'Access Denied' errors most likely because their mapped drives still point to the old server path and because NTFS permissions were not fully migrated, blocking write and delete operations.
Question
A SOHO technician recently moved some data from one server to another to increase storage capacity. Several users are now reporting they cannot access certain shares on the network. When the users attempt to access the shares, they get the following error: Access Denied. The technician confirms the users are all in the proper security groups and have the proper access, but they are still unable to access the shares. Which of the following are the MOST likely reasons for these issues? (Select two.)
Options
- AAdministrative share permissions
- BMapped drives
- CGroup Policy hours restriction
- DDenied write/delete permissions
- EDisabled proxy settings
How the community answered
(53 responses)- A25% (13)
- B58% (31)
- C6% (3)
- E11% (6)
Why each option
After moving data to a new server, users receive 'Access Denied' errors most likely because their mapped drives still point to the old server path and because NTFS permissions were not fully migrated, blocking write and delete operations.
Administrative shares (e.g., C$) are hidden default shares used by administrators, not the named shares that SOHO users access for daily work.
Mapped drives reference a specific UNC path (e.g., \\OldServer\Share); when data moves to a new server, those drive letters break or silently connect to the wrong location, causing access failures even though the users' group memberships are correct.
Group Policy logon hour restrictions would prevent the users from logging in entirely, not produce a share-level 'Access Denied' error.
When files are migrated between servers, NTFS permissions may not transfer correctly, leaving users without write or delete rights on the new share even if they have read access - this produces an 'Access Denied' error for any operation beyond viewing files.
Proxy settings control web browser traffic routing and have no effect on SMB file share access on a local network.
Concept tested: File share access after server data migration
Source: https://learn.microsoft.com/en-us/windows-server/storage/file-server/best-practices-analyzer/smb-open-file-sharing-ports
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