220-1002 · Question #596
A technician Is completing the documentation for a major OS upgrade of a Linux distribution that will impact a company's web services. The technician finishes the risk assessment and documents the…
The correct answer is A. Scope of the change. Change management documentation follows a specific sequence, and certain components must be completed before the back-out plan and formal change request can be submitted.
Question
A technician Is completing the documentation for a major OS upgrade of a Linux distribution that will impact a company's web services. The technician finishes the risk assessment and documents the change process. Which of the following should the technician complete NEXT?
Options
- AScope of the change
- BBack-out plan
- CPurpose of the change
- DChange request
How the community answered
(17 responses)- A76% (13)
- B12% (2)
- C6% (1)
- D6% (1)
Why each option
Change management documentation follows a specific sequence, and certain components must be completed before the back-out plan and formal change request can be submitted.
The scope of the change defines which systems, services, and users will be affected by the OS upgrade. After completing the risk assessment and change process documentation, the scope must be formally defined to establish the boundaries of the change before the back-out plan and change request can be finalized.
The back-out plan is completed after the scope is defined, as it describes how to revert the specific scoped systems to their previous state if the change fails.
The purpose of the change documents why the change is needed and is one of the first items completed - it would have been done prior to the risk assessment.
The change request is the formal submission that consolidates all completed documentation including scope, risk assessment, change process, and back-out plan, making it the final step in the process.
Concept tested: Change management documentation sequence and components
Source: https://www.comptia.org/certifications/a
Topics
Community Discussion
No community discussion yet for this question.