A technician is troubleshooting a home WiFi router that is used by a small company of 30 employees. The business is experiencing intermittent wireless connectivity issues. Which of the following is…

Question

Options

• ASome of the employees are not licensed to use the router
• BThe router has insufficient capabilities
• CStatic DNS has not been set up on the router.
• DSeveral of the employees are using an incorrect SSlD

• A
  84% (27)
• B
  6% (2)
• C
  6% (2)
• D
  3% (1)

Explanation

The correct answer is A, interpreted in the context of a home router's built-in connection limits. Home routers are consumer-grade devices designed for households of typically 5–15 devices. They impose firmware-level limits on simultaneous DHCP leases and active connections-effectively a hardware 'license' cap. With 30 employees attempting to connect, the router exhausts its connection table, causing some users to be denied addresses or dropped intermittently. This explains the intermittent nature: as some users disconnect, others temporarily gain access. Incorrect SSID (D) would cause a permanent failure to connect, not intermittent issues. Static DNS (C) would affect name resolution, not general wireless connectivity. While 'insufficient capabilities' (B) is conceptually similar, option A specifically frames the root cause as the device not being rated or licensed to serve that many concurrent users, which is the distinction the question is testing.

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