220-1002 · Question #563
220-1002 Question #563: Real Exam Question with Answer & Explanation
The correct answer is A: Restore the system image. The update service ran overnight and introduced changes that affected the display (icon size and colors), but no applications were installed. Since the hardware diagnostics are clean, the issue is software-related - specifically tied to the OS update. Rolling back a single device
Question
Options
- ARestore the system image
- BReinstall the application
- CRestart the services.
- DRoll back the device driver
Explanation
The update service ran overnight and introduced changes that affected the display (icon size and colors), but no applications were installed. Since the hardware diagnostics are clean, the issue is software-related - specifically tied to the OS update. Rolling back a single device driver (D) might seem logical, but a system image restore (A) is the most comprehensive fix because the update service can modify multiple system components simultaneously - including display settings, themes, and driver bundles. Restoring the system image reverts the machine to the pre-update state in one step, addressing all update-related changes at once.
Community Discussion
No community discussion yet for this question.