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Exams220-1002Questions#562
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220-1002 · Question #562

220-1002 Question #562: Real Exam Question with Answer & Explanation

The correct answer is A: There are unintended WiFi connections. When a user's cellular data usage unexpectedly doubles mid-cycle without any change in usage habits, the most likely cause is that the device stopped connecting to expected Wi-Fi networks (home, work) and is routing all traffic through the cellular connection instead. 'Unintended

Question

Joe, a mobile device user, reached his monthly quota of data about halfway through the current billing cycle. Joe contacts a technician to identify potential issues with the mobile device, as his usage patterns have not changed over the past month. Which of the following is MOST likely causing this issue?

Options

  • AThere are unintended WiFi connections
  • BLocation tracking has been enabled
  • CApplications are causing high resource utilization.
  • DMalware is causing excessive data transmission

Explanation

When a user's cellular data usage unexpectedly doubles mid-cycle without any change in usage habits, the most likely cause is that the device stopped connecting to expected Wi-Fi networks (home, work) and is routing all traffic through the cellular connection instead. 'Unintended Wi-Fi connections' refers to the device connecting to the wrong Wi-Fi networks or failing to connect to the user's normal trusted networks, causing cellular data to be consumed for traffic that would normally go over Wi-Fi. Location tracking (B) uses minimal data. High resource utilization (C) affects performance, not necessarily data. Malware (D) is possible but less likely than a simple Wi-Fi connectivity issue when no other symptoms are present.

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