220-1002 Question #250: Real Exam Question with Answer & Explanation

The correct answer is D: Disconnect and then reconnect the stylus.. The key detail here is that the finger registers correctly but the stylus does not. This isolates the problem to the stylus itself, not the touchscreen digitizer. Calibrating the touchscreen (C) would address issues affecting all touch input equally. Restarting (A) is too generic

Question

Ann, an end user, is utilizing a stylus on her tablet. The recognition point is off when she uses the stylus, but it registers in the correct spot when she uses her finger. Which of the following would be the BEST resolution to Ann's issue?

Options

ARestart the tablet.
BDisable and then reenable Bluetooth.
CCalibrate the touchscreen sensor.
DDisconnect and then reconnect the stylus.

Explanation

The key detail here is that the finger registers correctly but the stylus does not. This isolates the problem to the stylus itself, not the touchscreen digitizer. Calibrating the touchscreen (C) would address issues affecting all touch input equally. Restarting (A) is too generic and would not fix a stylus-specific offset. Bluetooth (B) is a distractor - not all styluses use Bluetooth, and Bluetooth issues would typically cause complete failure, not an offset. Disconnecting and reconnecting the stylus (D) resets the stylus's pairing and device mapping, which is the targeted fix for a stylus-specific recognition offset when the underlying screen sensor is working correctly.

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