CompTIA
220-1002 · Question #479
220-1002 Question #479: Real Exam Question with Answer & Explanation
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Question
A customer's smartphone has been overheating frequently and becoming unresponsive since installing an OS update. A technician has already performed a soft reboot of the device. Which of the following should the technician perform NEXT? (Choose two.)
Options
- ARoll back the OS update
- BUpdate the PRL
- CForce stop running applications
- DEnable airplane mode
- EPerform a factory reset
- FRun application updates
- GReset network settings
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