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CompTIA

220-1002 · Question #327

A technician notices a PC displays a missing DLL error message every time on start up. Which of the following tools should the technician use to find out which application is responsible for the…

The correct answer is C. Event Viewer. Event Viewer logs detailed records of system events, errors, warnings, and informational messages in Windows. When a DLL error occurs at startup, Windows logs the event - including the source application, the specific DLL that is missing, and the error code - in the Application…

Hardware and network troubleshooting

Question

A technician notices a PC displays a missing DLL error message every time on start up. Which of the following tools should the technician use to find out which application is responsible for the error message?

Options

  • Amsinfo32.exe
  • BSystem Recovery Options
  • CEvent Viewer
  • DPrograms and Features

How the community answered

(64 responses)
  • A
    2% (1)
  • B
    5% (3)
  • C
    92% (59)
  • D
    2% (1)

Explanation

Event Viewer logs detailed records of system events, errors, warnings, and informational messages in Windows. When a DLL error occurs at startup, Windows logs the event - including the source application, the specific DLL that is missing, and the error code - in the Application or System log within Event Viewer. This allows the technician to identify exactly which program is causing the error. msinfo32.exe (A) provides a system information summary but does not show real-time error events. System Recovery Options (B) is used for repairing boot issues, not diagnosing DLL errors. Programs and Features (D) manages installed applications but does not log runtime errors.

Topics

#Event Viewer#DLL error#startup error#Windows troubleshooting

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