CompTIA
220-1002 · Question #299
220-1002 Question #299: Real Exam Question with Answer & Explanation
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Question
A technician recently removed a malware infection from a client's computer. After removing the computer from the network, the technician used an approved customized tool to remove the malware, then updated the antivirus suite, and performed a scan that reported the system was clean. A week later, the client reports the same malware infection has returned. Which of the following is MOST likely the cause of the reinfection?
Options
- AThe technician did not disable the System Restore utility
- BThe technician ran the malware remover before the antivirus scan
- CThe technician did not install a second antivirus suite to complement the first suite
- DThe technician did not put the computer back onto the network
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