A technician is working on a computer when the PC suddenly experiences a blue screen and restarts before the technician can note the error message. The computer boots up normally, and the technician…

The correct answer is D. eventvwr. Event Viewer (eventvwr) is the Windows tool that logs system events, errors, warnings, and critical failures-including BSOD (Blue Screen of Death) crash information stored in minidump files and the System log. After a system crash, the technician can open Event Viewer and look…

Hardware and network troubleshooting

Question

A technician is working on a computer when the PC suddenly experiences a blue screen and restarts before the technician can note the error message. The computer boots up normally, and the technician now wants to know which error message was displayed. Which of the following should the technician use to help troubleshoot the issue?

Options

Asfc
Bmsconfig
Cregedit32
Deventvwr
Emsinfo32

How the community answered

(26 responses)

D
96% (25)
E
4% (1)

Explanation

Event Viewer (eventvwr) is the Windows tool that logs system events, errors, warnings, and critical failures-including BSOD (Blue Screen of Death) crash information stored in minidump files and the System log. After a system crash, the technician can open Event Viewer and look under Windows Logs > System for critical error entries at the time of the crash. sfc scans for corrupted system files. msconfig manages startup configuration. regedit32 edits the registry. msinfo32 provides a static snapshot of system information. None of these record or display historical crash events the way Event Viewer does.

Topics

#BSOD#Event Viewer#Windows logs#error troubleshooting

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