220-1002 · Question #196
220-1002 Question #196: Real Exam Question with Answer & Explanation
The correct answer is A: Remove the registry entry and rename the local account folder. This is a corrupt profile folder problem - usual fix is to: 1) rename the local profile on their workstation else copy to another location; 2) delete the current local profile from ThisPC/Properties/Advanced (automatically deletes the registry entry); 3) have the user logoff then
Question
Options
- ARemove the registry entry and rename the local account folder
- BDelete or rename the local user folder
- CRun DISM and re-add the local power user account
- DRemove the user account in Credential Manager and restart the PC
Explanation
This is a corrupt profile folder problem - usual fix is to: 1) rename the local profile on their workstation else copy to another location; 2) delete the current local profile from ThisPC/Properties/Advanced (automatically deletes the registry entry); 3) have the user logoff then logon (the user then gets a brand new local profile folder); 4) copy the user’s saved files to the new profile folder.
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