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SPHR · Question #31

SPHR Question #31: Real Exam Question with Answer & Explanation

The correct answer is D. Expand the position's scope and depth E. Increase individual latitude and discretion. Job satisfaction can be improved by increasing both task identity and autonomy -- both of which scored low (2 out of 5). Expanding the position's scope (D) enhances task identity, letting employees see a full product/process through. Increasing latitude (E) improves autonomy, whi

Question

An organization receives the following job analysis results. Which of the following actions should the organization implement to improve job satisfaction? (Select TWO options.) Dimension (Score 1?, 5 being high) Skill Variety: 3 Task Identity: 2 Task Significance: 4 Autonomy: 2 Feedback: 3

Options

  • AOffer a rotation program
  • BImplement a mentoring program
  • CAlign to the mission and strategy
  • DExpand the position's scope and depth
  • EIncrease individual latitude and discretion

Explanation

Job satisfaction can be improved by increasing both task identity and autonomy -- both of which scored low (2 out of 5). Expanding the position's scope (D) enhances task identity, letting employees see a full product/process through. Increasing latitude (E) improves autonomy, which boosts empowerment and decision-making These actions are drawn from the Job Characteristics Model (Hackman and Oldham), a foundational framework in employee engagement and motivation.

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