Component project managers create project management plans for all component projects in a program. The program manager notices that some project managers prefer one status report template while…

Question

Options

• AReview the issue with the program management office (PMO) to determine which template to use
• BReview the issue with the project managers and come to mutual agreement on which template to
• CMeet with the program governance board to select an appropriate template
• DAllow the component project managers to use their preferred templates

• A
  74% (25)
• B
  6% (2)
• C
  6% (2)
• D
  15% (5)

Explanation

Option A is correct because the PMO is the authoritative body for organizational standards, including templates, processes, and tools - resolving template disputes falls squarely within its mandate, and the PMO's decision ensures alignment with enterprise-wide governance rather than local preferences.

Why the distractors are wrong:

• B is tempting but wrong: mutual agreement among the project managers may produce a locally acceptable choice that still violates organizational standards; consensus doesn't equal compliance.
• C is wrong because the program governance board handles strategic decisions, risks, and benefits realization - not operational details like report formats.
• D is wrong because allowing inconsistent templates undermines the program manager's ability to aggregate and compare status across component projects, defeating the purpose of program-level oversight.

Memory tip: When an exam question involves "which standard/template/process applies," default to the PMO - it's the keeper of organizational standards. If the question involves strategic program direction or go/no-go decisions, then think governance board.

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