PSM-II · Question #158
PSM-II Question #158: Real Exam Question with Answer & Explanation
The correct answer is A. Steven observes whether this topic is raised at the Sprint Retrospective. If not, then he checks B. Steven suggests facilitating a session with the full team to help resolve the issue.. Conflicts are a natural occurrence and the Scrum Master coaches the Development Team on the value of resolving conflicts. Leaving conflicts unresolved can impact the Scrum values of openness and respect diminishing trust. Lower trust levels will impact the Scrum Team's effectiven
Question
Options
- ASteven observes whether this topic is raised at the Sprint Retrospective. If not, then he checks
- BSteven suggests facilitating a session with the full team to help resolve the issue.
- CSteven tells the concerned members that Chris' opinions should be respected as he has the most
- DSteven shares his concerns with Chris and the impact on the other team members and that he
- ESteven takes the time between Sprints to organize a team building session to build a stronger
Explanation
Conflicts are a natural occurrence and the Scrum Master coaches the Development Team on the value of resolving conflicts. Leaving conflicts unresolved can impact the Scrum values of openness and respect diminishing trust. Lower trust levels will impact the Scrum Team's effectiveness and can cause impediments in the future. It is the responsibility of the Scrum Master to remove impediments that hinder the team through conflict resolution and facilitation.
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