PSM-I Question #149: Real Exam Question with Answer & Explanation

Question

The Product Owner is not collaborating with the Development Team during the Sprint. What are two valuable actions for a Scrum Master to take? (Choose two.)

Options

• AInform the Product Owner's functional manager.
• BStop the Sprint, send the Product Owner to a course and restart.
• CBring up the problem in the Sprint Retrospective.
• DCoach the Product Owner in the values of Scrum and incremental delivery.
• ENominate a proxy Product Owner.

Explanation

The Scrum Master serves the Product Owner by coaching them on effective practices and Scrum values, and serves the team by facilitating improvement. Option D (coaching the PO in Scrum values and incremental delivery) is the Scrum Master's primary accountability here - the PO needs to understand that collaboration during the Sprint is essential for clarifying requirements and enabling the team to deliver value. Option C (raising the problem in the Sprint Retrospective) is appropriate because the Retrospective is the formal ceremony for the team to inspect and adapt its process. Option A (informing the manager) bypasses the Scrum process and is not aligned with Scrum values - the Scrum Master should not escalate to functional management. Option B (stopping the Sprint) is an extreme overreaction. Option E (nominating a proxy PO) introduces an anti-pattern and avoids solving the root cause.

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