PMP Question #1331: Real Exam Question with Answer & Explanation

Question

A project manager is managing a project which is approaching the end of the execution phase. A high-level stakeholder informs the project manager that a very important requirement was not included in the scope of the project, and that without that requirement the project will deliver no value. What is the first thing the project manager should do?

Options

• AInform the stakeholder that it is impossible to add new requirements to an approved project
• BInclude the requirement into the project and schedule it as soon as possible.
• CInform the project sponsor about the situation and request assistance.
• DEvaluate the impact that the inclusion of this new requirement will have on project performance.

Explanation

When a high-level stakeholder requests a critical new requirement late in the execution phase, the project manager's first action must be to assess its impact on the project.

Common mistakes.

• A. Stating that it's impossible to add new requirements without evaluation is premature and dismissive, especially when the stakeholder claims it's essential for project value.
• B. Including the requirement immediately without prior impact assessment is a significant risk that could destabilize the project's baselines and objectives.
• C. Informing the project sponsor is appropriate, but it should occur after the project manager has conducted an initial impact assessment to provide the sponsor with necessary information to make an informed decision.

Concept tested. Change request impact assessment

Reference. https://learn.microsoft.com/en-us/project-management/change-management-project-plan

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