PMP · Question #1172
In an advanced stage of a project, a stakeholder who is not receiving the project status report communicates this to the project manager. After checking, the project manager determines that the person
The correct answer is A. Update the communications management plan to include the missed stakeholder, and send the. When a registered stakeholder is found to be excluded from the communication plan, the project manager should immediately update the plan and begin sending the required communications.
Question
Options
- AUpdate the communications management plan to include the missed stakeholder, and send the
- BAsk the stakeholder to get the project status report from another stakeholder listed in the
- CInform the project sponsor that there are stakeholders who are not included in the
- DInform the stakeholder that the project team cannot provide information to anyone who is not
How the community answered
(43 responses)- A77% (33)
- B2% (1)
- C12% (5)
- D9% (4)
Why each option
When a registered stakeholder is found to be excluded from the communication plan, the project manager should immediately update the plan and begin sending the required communications.
Since the person is a registered stakeholder, the immediate corrective action is to update the communications management plan to include them and then send them the requested status reports, ensuring proper engagement and information flow.
Asking the stakeholder to obtain information from others is unprofessional and fails to address the root cause of the communication breakdown.
Informing the project sponsor is a valid step, but it's not the next immediate action to resolve the stakeholder's missed communication and is less direct than fixing the plan and sending the report.
Informing the stakeholder that they cannot receive information because they are not in the plan is incorrect and adversarial, as they are a registered stakeholder and the plan needs correction.
Concept tested: Communications management and stakeholder engagement
Topics
Community Discussion
5
Yuki V.Jul 5, 2026Confirmed A on my exam last month. The stakeholder is already registered, so the fix is to update the communications management plan to include them and start sending the reports, simple as that.
Anjali D.Jul 4, 2026Group consensus is A. Does anyone know if Change Control is needed for plan updates here?
Zlatan X.Jul 6, 2026Consensus is right on A, and on your change control question, plan updates within a program flow through program governance for integration across components, but they only trigger formal change control when the update alters baseline commitments or shifts interdependencies that affect benefits realization.
Zlatan X.Jun 29, 2026Confirmed A. Fix the plan, not the person, then distribute.
Mei-Ling H.Jun 21, 2026A is correct because the stakeholder is already registered, so they are legitimate, and the communications management plan simply has a gap that needs fixing. The word "next" in the stem points to the immediate corrective action, which is updating the plan and then sending the missing reports. B and D both try to push the problem away rather than solve it, and C escalates something the project manager can handle directly. One thing I want to understand better: if the stakeholder had NOT been registered at all, would we still update the plan first, or would we need to do the identify stakeholders process