An agile project manager has noticed their team's declining morale, mistrust, and isolation over the last 6 months of working on a project. What should the agile project manager do to enhance…

Question

Options

• AIntroduce performance standards and evaluation methods.
• BClarify project goals and project contract constraints.
• CPromote cross-training and mentoring among team members.
• DDevelop a reward system related to position and years of experience.

• A
  9% (5)
• B
  4% (2)
• C
  73% (41)
• D
  14% (8)

Explanation

Declining morale, mistrust, and isolation are interpersonal and cultural problems rooted in a breakdown of team cohesion and collaboration. Cross-training and mentoring directly combat these issues: cross-training requires team members to interact, share knowledge, and depend on one another, breaking down silos and reducing isolation; mentoring builds trust and strengthens relationships between individuals. Together, they foster a culture of mutual support and shared purpose. Introducing performance standards (A) may increase pressure and competition, exacerbating distrust. Clarifying project goals (B) addresses misalignment but not the interpersonal dynamic causing the morale decline. A reward system tied to position and experience (D) could deepen divisions and resentment rather than building cohesion.

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