PMI-RMP · Question #493
Several key stakeholders approach the project manager with concerns. The stakeholders have received feedback from local businesses that have reported a reduction in customers because of construction a
The correct answer is A. Evaluate the risk with the team and update the issueing. Since the impact on local businesses is already occurring (customers have been lost and a formal claim is being threatened), this situation has crossed the threshold from a risk (a potential future event) to an issue (an active, current problem). The correct response is to evalua
Question
Several key stakeholders approach the project manager with concerns. The stakeholders have received feedback from local businesses that have reported a reduction in customers because of construction activities at the worksite, and they plan to submit a claim to the municipality to fine the project manager's company. How should the project manager address this concern?
Options
- AEvaluate the risk with the team and update the issueing
- BDiscuss the concern with the local business owners.
- CUpdate the key risks and perform a quantitative risk analysis.
- DAdjust construction work hours to after business hours.
How the community answered
(43 responses)- A79% (34)
- B14% (6)
- C2% (1)
- D5% (2)
Explanation
Since the impact on local businesses is already occurring (customers have been lost and a formal claim is being threatened), this situation has crossed the threshold from a risk (a potential future event) to an issue (an active, current problem). The correct response is to evaluate the situation with the team and update the issue log, which is the appropriate tool for tracking active problems requiring immediate resolution and decision-making. Quantitative risk analysis (C) is a planning tool, not an incident response tool. Adjusting work hours (D) may be part of the resolution but should only be decided after the issue is formally evaluated.
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