The project manager is unable to obtain a global consensus of competing subject matter experts and stakeholders on the project scope. This has caused a one-month delay. What should the project manager

Question

Options

• AInitiate a scope change request.
• BSchedule a project kick-off meeting.
• CSchedule a stakeholder meeting.
• DEngage the project sponsor/portfolio manager.

• A
  6% (3)
• B
  12% (6)
• C
  4% (2)
• D
  78% (38)

Explanation

When competing subject matter experts and stakeholders cannot reach consensus on project scope and the impasse is causing schedule delays, the project manager should escalate to the project sponsor or portfolio manager. The sponsor has the authority and organizational power to make final decisions, break deadlocks, and align stakeholders. This is the appropriate escalation path when the project manager's own authority is insufficient to resolve the conflict. Initiating a scope change request (A) is premature without a defined scope. Scheduling a kick-off meeting (B) is not appropriate at this stage. Scheduling another stakeholder meeting (C) has already failed to produce consensus and would likely cause further delay.

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