nerdexam
PMI

PMI-ACP · Question #764

During sprint retrospectives, some team members are very vocal and tend to dominate the conversation, while others are more reserved and less likely to participate. What should the scrum master do?

The correct answer is C. Use retrospective techniques, such as silent writing, clustering, and dot voting to field feedback. Structured retrospective techniques like silent writing (everyone writes ideas independently before discussion), clustering (grouping related ideas), and dot voting (anonymous prioritization) are specifically designed to level the playing field and give introverted or reserved…

Submitted by hans_de· Apr 18, 2026Continuous Improvement

Question

During sprint retrospectives, some team members are very vocal and tend to dominate the conversation, while others are more reserved and less likely to participate. What should the scrum master do?

Options

  • AEncourage all team members to participate, and have them type their retrospective feedback into
  • BAsk more specific questions during the retrospectives.
  • CUse retrospective techniques, such as silent writing, clustering, and dot voting to field feedback
  • DAsk team members to email feedback that can be summarized in a spreadsheet for the team.

How the community answered

(50 responses)
  • A
    12% (6)
  • B
    6% (3)
  • C
    78% (39)
  • D
    4% (2)

Explanation

Structured retrospective techniques like silent writing (everyone writes ideas independently before discussion), clustering (grouping related ideas), and dot voting (anonymous prioritization) are specifically designed to level the playing field and give introverted or reserved team members equal voice. These techniques prevent extroverted or senior members from dominating. Option A partially helps (typing feedback) but doesn't fully address the in-meeting dynamic. Option B doesn't solve the participation imbalance. Option D (email summaries in a spreadsheet) removes real-time collaborative dialogue, which is a core agile retrospective value.

Topics

#Retrospective facilitation#Team participation#Scrum Master role#Continuous improvement techniques

Community Discussion

No community discussion yet for this question.

Full PMI-ACP Practice