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PMI-ACP · Question #728

A project manager is concerned that the team has misaligned expectations with some stakeholders, and that user stories were written only from a generic user's perspective. This may lead the team to mi

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Submitted by minji_kr· Apr 18, 2026Stakeholder Engagement

Question

A project manager is concerned that the team has misaligned expectations with some stakeholders, and that user stories were written only from a generic user's perspective. This may lead the team to miss stories for non-generic users. What agile tools can help the team address these issues?

Options

  • AInformation radiators and wireframes
  • BInformation radiators and story maps
  • CProcess flows and personas
  • DPersonas and extreme characters

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Topics

#Personas#Extreme Characters#User Story Definition#Stakeholder Expectation Management
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