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PMI-ACP · Question #676

During sprint planning, team members have differing opinions on a feature that delivers business value but fails to provide a long-term solution for the customer. How should the team resolve this?

The correct answer is A. Refer to the values of the agile framework and the team. When team members disagree about a feature that delivers short-term business value but lacks a long-term solution, the right resolution path is to return to shared agile values and team agreements. Agile values - such as customer collaboration, sustainable development, and…

Submitted by dimitri_ru· Apr 18, 2026Agile Principles and Mindset

Question

During sprint planning, team members have differing opinions on a feature that delivers business value but fails to provide a long-term solution for the customer. How should the team resolve this?

Options

  • ARefer to the values of the agile framework and the team
  • BReview the signed customer contract
  • CCheck the sprint priority list
  • DSubmit the problem to the product owner

How the community answered

(34 responses)
  • A
    79% (27)
  • B
    12% (4)
  • C
    6% (2)
  • D
    3% (1)

Explanation

When team members disagree about a feature that delivers short-term business value but lacks a long-term solution, the right resolution path is to return to shared agile values and team agreements. Agile values - such as customer collaboration, sustainable development, and technical excellence - provide a common framework for navigating exactly these kinds of trade-off debates. It depersonalizes the disagreement and grounds it in principles the team has already committed to. Option B (signed contract) is a waterfall mindset and contrary to the agile value of customer collaboration over contract negotiation. Option C (sprint priority list) doesn't address the underlying values conflict. Option D (escalating to the product owner) is valid for prioritization decisions but not for resolving values-based team disagreements.

Topics

#Sprint Planning#Team Conflict#Agile Values#Decision Making

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