A development team for a small company experiences long delays between product completion and release for validation and testing. The company is concerned that this will impact its ability to…

The correct answer is D. Fishbone diagram. The Fishbone diagram (also called an Ishikawa or cause-and-effect diagram) is specifically designed to identify the root causes behind a problem. Since the team needs to understand why delays are occurring between completion and release, a fishbone diagram is the right tool…

Submitted by olafpl· Apr 18, 2026Problem Detection and Resolution

Question

A development team for a small company experiences long delays between product completion and release for validation and testing. The company is concerned that this will impact its ability to compete in the marketplace. What analysis should the team use to understand the issues?

Options

ARisk management
BVariance and trend
CKano model
DFishbone diagram

How the community answered

(38 responses)

A
3% (1)
B
11% (4)
C
5% (2)
D
82% (31)

Explanation

The Fishbone diagram (also called an Ishikawa or cause-and-effect diagram) is specifically designed to identify the root causes behind a problem. Since the team needs to understand why delays are occurring between completion and release, a fishbone diagram is the right tool - it helps map contributing factors (people, process, tools, environment, etc.) visually. Risk management (A) focuses on future threats, not diagnosing existing problems. Variance and trend analysis (B) tracks deviations from a baseline but doesn't reveal root causes. The Kano model (C) is a product feature prioritization framework related to customer satisfaction, not process delays.

Topics

#Root cause analysis#Fishbone diagram#Process delays#Problem solving

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