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PMI-ACP · Question #634

An agile team member from a cross-functional team has been unable to complete assignments due to tasks assigned by the functional manager. What should the Scrum Master do?

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Submitted by suresh_in· Apr 18, 2026Stakeholder Engagement

Question

An agile team member from a cross-functional team has been unable to complete assignments due to tasks assigned by the functional manager. What should the Scrum Master do?

Options

  • ADismiss the team member
  • BDiscuss the situation with the functional manager
  • CReport the functional manager to the project sponsor
  • DDemand that the functional manager respects the project charter

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Topics

#Scrum Master role#Impediment removal#Stakeholder management#Conflict resolution
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