PMI-ACP · Question #420
When we practice active listening, what are the levels through which our listening skills progress?
The correct answer is D. Internal listening, Focused listening, Global listening. These three levels come from the Co-Active Coaching model. Level 1 (Internal listening) means you are primarily aware of your own thoughts and reactions. Level 2 (Focused listening) means your full attention is directed at the other person. Level 3 (Global listening) means you…
Question
When we practice active listening, what are the levels through which our listening skills progress?
Options
- AGlobal listening, Focused listening, Intuitive listening
- BInterested listening, Focused listening, Global listening
- CSelf-centered listening, Focused listening, Intuitive listening
- DInternal listening, Focused listening, Global listening
How the community answered
(27 responses)- A4% (1)
- B4% (1)
- D93% (25)
Explanation
These three levels come from the Co-Active Coaching model. Level 1 (Internal listening) means you are primarily aware of your own thoughts and reactions. Level 2 (Focused listening) means your full attention is directed at the other person. Level 3 (Global listening) means you are aware of the entire environment - tone, emotion, body language, and what is not being said. Agile coaches and project managers are expected to develop all three levels.
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