Cloud Kicks has the organization wide defaults for Opportunity set to Private. Which two features should a Platform Administrator use to open up access to opportunity records for sales users working…

The correct answer is A. Sharing rules C. Role hierarchy. With OWD set to Private, users can only see records they own by default. Sharing Rules (A) allow an admin to explicitly extend read or read/write access to specific groups or roles, making it ideal for collaborative deal scenarios. Role Hierarchy (C) automatically grants record…

Submitted by cyberguy42· Apr 18, 2026Configuration and Setup

Question

Cloud Kicks has the organization wide defaults for Opportunity set to Private. Which two features should a Platform Administrator use to open up access to opportunity records for sales users working on collaborative deals?

Options

ASharing rules
Bis a specific feature used for Experience Cloud (Community) users to grant them access to
CRole hierarchy
DProfiles

How the community answered

(25 responses)

A
76% (19)
B
8% (2)
D
16% (4)

Explanation

With OWD set to Private, users can only see records they own by default. Sharing Rules (A) allow an admin to explicitly extend read or read/write access to specific groups or roles, making it ideal for collaborative deal scenarios. Role Hierarchy (C) automatically grants record access up the hierarchy, so managers can see their subordinates' opportunities - supporting collaborative oversight. Profiles (D) control object-level permissions (CRUD) but cannot grant access to specific records beyond what OWD/sharing allows. The text in choice B appears to be a partial/corrupted option describing Experience Cloud guest access, which is not relevant here.

Topics

#Record Sharing#OWD#Sharing Rules#Role Hierarchy

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