PK0-005 Question #627: Real Exam Question with Answer & Explanation

The correct answer is B: Perform root cause analysis.. After a temporary workaround is in place, the next step is to identify the underlying cause of the defect. Performing a root cause analysis ensures the team understands why the issue occurred so a permanent solution can be developed and future occurrences can be prevented.

Project Management Concepts

Question

After releasing an application into production, a major defect is detected. The project team implements a work-around that fixes the issue for now. Which of the following should the team do next?

Options

AProvide the change to the CCB.
BPerform root cause analysis.
CEscalate to the project steering committee.
DUpdate the risk register.

Explanation

After a temporary workaround is in place, the next step is to identify the underlying cause of the defect. Performing a root cause analysis ensures the team understands why the issue occurred so a permanent solution can be developed and future occurrences can be prevented.

Topics

#Defect Management#Root Cause Analysis#Quality Management#Problem Solving

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