PK0-005 · Question #509
After a successful performance test of a customized web application, the end user refused to accept the solution because it does not satisfy the company's needs. Which of the following should the…
The correct answer is D. Review project requirements and validate compliance with the user. The project manager should first review the project requirements and validate compliance with the user to determine whether the solution aligns with agreed-upon needs. This helps clarify if the issue is due to unmet requirements or a misunderstanding.
Question
After a successful performance test of a customized web application, the end user refused to accept the solution because it does not satisfy the company's needs. Which of the following should the project manager do first in order to manage the conflict?
Options
- AIgnore the end user if the management team is satisfied with the solution.
- BAsk the user to submit a request to align the solution to the business's needs.
- CForce the user to use the solution, as the system was custom built.
- DReview project requirements and validate compliance with the user.
How the community answered
(50 responses)- A8% (4)
- B2% (1)
- C6% (3)
- D84% (42)
Explanation
The project manager should first review the project requirements and validate compliance with the user to determine whether the solution aligns with agreed-upon needs. This helps clarify if the issue is due to unmet requirements or a misunderstanding.
Topics
Community Discussion
No community discussion yet for this question.