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PK0-005 · Question #505

During the first month of project work, a project manager observes that team members with similar work schedule behaviors are criticizing the attendance habits of others. The situation has become…

The correct answer is C. Conduct team-building activities to improve communication and cooperation. Conducting team-building activities fosters better communication, respect, and collaboration among team members. This proactive approach helps address underlying tension and prevents further conflict escalation.

Project Management Concepts

Question

During the first month of project work, a project manager observes that team members with similar work schedule behaviors are criticizing the attendance habits of others. The situation has become confrontational, since the vocal team members are making the comments in the presence of other project team members. Which of the following should the project manager do?

Options

  • AInstruct the project team to self-organize and resolve conflicts.
  • BReport the project team members' conduct to human resources.
  • CConduct team-building activities to improve communication and cooperation.
  • DWait until the situation becomes confrontational and use conflict resolution techniques.

How the community answered

(23 responses)
  • A
    4% (1)
  • B
    17% (4)
  • C
    74% (17)
  • D
    4% (1)

Explanation

Conducting team-building activities fosters better communication, respect, and collaboration among team members. This proactive approach helps address underlying tension and prevents further conflict escalation.

Topics

#Team management#Conflict resolution#Team building#Communication

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