PK0-005 Question #505: Real Exam Question with Answer & Explanation

Question

During the first month of project work, a project manager observes that team members with similar work schedule behaviors are criticizing the attendance habits of others. The situation has become confrontational, since the vocal team members are making the comments in the presence of other project team members. Which of the following should the project manager do?

Options

• AInstruct the project team to self-organize and resolve conflicts.
• BReport the project team members' conduct to human resources.
• CConduct team-building activities to improve communication and cooperation.
• DWait until the situation becomes confrontational and use conflict resolution techniques.