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PK0-005 · Question #467

A project team has been assigned to improve the customer service of a retail company. The team has conducted a thorough analysis of the existing process, determined areas of improvement, and…

The correct answer is C. Current state vs. future state. The analysis described is a current state vs. future state comparison. This identifies where the business is today, where it needs to go, and the gaps that must be bridged. This type of assessment underpins cloud adoption and architecture design, where the existing…

Project Management Concepts

Question

A project team has been assigned to improve the customer service of a retail company. The team has conducted a thorough analysis of the existing process, determined areas of improvement, and identified the desired outcomes of the project. Which of the following best describes this analysis?

Options

  • AProcess improvement
  • BBusiness objectives
  • CCurrent state vs. future state
  • DProject success criteria

How the community answered

(18 responses)
  • A
    6% (1)
  • C
    94% (17)

Explanation

The analysis described is a current state vs. future state comparison. This identifies where the business is today, where it needs to go, and the gaps that must be bridged. This type of assessment underpins cloud adoption and architecture design, where the existing infrastructure/process is mapped against the target solution.

Topics

#Current state analysis#Future state definition#Gap analysis#Process analysis

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