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PK0-005 · Question #467
PK0-005 Question #467: Real Exam Question with Answer & Explanation
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Project Management Concepts
Question
A project team has been assigned to improve the customer service of a retail company. The team has conducted a thorough analysis of the existing process, determined areas of improvement, and identified the desired outcomes of the project. Which of the following best describes this analysis?
Options
- AProcess improvement
- BBusiness objectives
- CCurrent state vs. future state
- DProject success criteria
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Topics
#Current state analysis#Future state definition#Gap analysis#Process analysis