PK0-005 · Question #297
A project is moving into the user acceptance testing phase. Several resources will be needed to execute different steps in the testing plan. Which of the following would be the best tool to allow…
The correct answer is A. Ticketing system. A ticketing system is best because it allows resources to continue their normal work at their desks and only engage when a ticket is assigned or escalated to them - they react on demand rather than being passively present in a meeting or chat. This is ideal for UAT where…
Question
A project is moving into the user acceptance testing phase. Several resources will be needed to execute different steps in the testing plan. Which of the following would be the best tool to allow the resources to remain at their desks and only react when needed?
Options
- ATicketing system
- BVideoconference
- CSimple messaging system
- DCorporate social media
How the community answered
(14 responses)- A71% (10)
- B14% (2)
- C7% (1)
- D7% (1)
Explanation
A ticketing system is best because it allows resources to continue their normal work at their desks and only engage when a ticket is assigned or escalated to them - they react on demand rather than being passively present in a meeting or chat. This is ideal for UAT where different testers or developers are needed only at specific steps. Videoconferencing requires active, continuous participation. A simple messaging system is too informal and disruptive. Corporate social media lacks the structured workflow routing needed for sequential testing steps.
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