PK0-005 · Question #218
While working in a collaborative, online brainstorming session, team members send private messages to the facilitator about challenges understanding others when they are speaking due to accents and…
The correct answer is C. Encourage the use of the chat and use plain language when speaking. Using the chat and plain language can help overcome the communication barriers caused by accents and background noises. Chat allows team members to write down their ideas and questions, which can be easier to understand than spoken words. Plain language reduces the ambiguity…
Question
While working in a collaborative, online brainstorming session, team members send private messages to the facilitator about challenges understanding others when they are speaking due to accents and background noises. Which of the following should the facilitator do to overcome the challenges?
Options
- AInstruct the team members to set their speakers to maximum volume and mute their
- BRequire everyone to turn on their cameras and use the same background filter.
- CEncourage the use of the chat and use plain language when speaking.
- DAllow one person to speak at a time after receiving acknowledgment from the facilitator.
How the community answered
(23 responses)- A9% (2)
- B4% (1)
- C83% (19)
- D4% (1)
Explanation
Using the chat and plain language can help overcome the communication barriers caused by accents and background noises. Chat allows team members to write down their ideas and questions, which can be easier to understand than spoken words. Plain language reduces the ambiguity and complexity of the messages, making them more clear and concise. These techniques can also enhance the participation and engagement of the team members, as they can express their thoughts and opinions more comfortably and confidently.
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