CompTIA
PK0-004 · Question #855
PK0-004 Question #855: Real Exam Question with Answer & Explanation
The correct answer is A: Confront Joe and give him one last chance to correct his behavior.. After multiple corrective discussions have failed, a direct final warning is the appropriate next step in progressive discipline before considering removal. Skipping this step would bypass due process.
Question
Joe. a project team member, has had excessive absences and poor work performance. The project manager has spoken with Joe and his manager multiple times with no success. Joe's negativity is beginning to affect other team members. Which of the following is the BEST course of action at this point?
Options
- AConfront Joe and give him one last chance to correct his behavior.
- BTry to rationalize with Joe the importance of being part of the team.
- CReport Joe's work performance to the sponsor to resolve the issue.
- DRemove Joe from the project and begin working to restore team morale.
Explanation
After multiple corrective discussions have failed, a direct final warning is the appropriate next step in progressive discipline before considering removal. Skipping this step would bypass due process.
Common mistakes.
- B. Rationalizing the importance of teamwork repeats an approach that has already been attempted multiple times without producing any change in Joe's behavior.
- C. Escalating directly to the sponsor introduces executive stakeholders into an HR matter prematurely, bypassing the progressive discipline process that should precede such escalation.
- D. Removing Joe without first issuing a formal final warning skips a required step in progressive discipline and exposes the project manager and organization to claims of unfair or inconsistent treatment.
Concept tested. Progressive discipline and underperforming team member management
Reference. https://www.pmi.org/pmbok-guide-standards/foundational/pmbok
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