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PK0-004 · Question #855

Joe. a project team member, has had excessive absences and poor work performance. The project manager has spoken with Joe and his manager multiple times with no success. Joe's negativity is…

The correct answer is A. Confront Joe and give him one last chance to correct his behavior. After multiple corrective discussions have failed, a direct final warning is the appropriate next step in progressive discipline before considering removal. Skipping this step would bypass due process.

Project management concepts

Question

Joe. a project team member, has had excessive absences and poor work performance. The project manager has spoken with Joe and his manager multiple times with no success. Joe's negativity is beginning to affect other team members. Which of the following is the BEST course of action at this point?

Options

  • AConfront Joe and give him one last chance to correct his behavior.
  • BTry to rationalize with Joe the importance of being part of the team.
  • CReport Joe's work performance to the sponsor to resolve the issue.
  • DRemove Joe from the project and begin working to restore team morale.

How the community answered

(22 responses)
  • A
    82% (18)
  • B
    5% (1)
  • C
    9% (2)
  • D
    5% (1)

Why each option

After multiple corrective discussions have failed, a direct final warning is the appropriate next step in progressive discipline before considering removal. Skipping this step would bypass due process.

AConfront Joe and give him one last chance to correct his behavior.Correct

Progressive discipline requires escalating corrective actions in sequence, and since prior conversations with Joe and his manager have been unsuccessful, issuing a formal final warning is the next appropriate step before removal. This approach documents that the project manager exhausted all reasonable corrective options, which protects the organization and ensures fairness. A direct confrontation with a clear ultimatum also gives Joe a final opportunity to choose to correct his behavior.

BTry to rationalize with Joe the importance of being part of the team.

Rationalizing the importance of teamwork repeats an approach that has already been attempted multiple times without producing any change in Joe's behavior.

CReport Joe's work performance to the sponsor to resolve the issue.

Escalating directly to the sponsor introduces executive stakeholders into an HR matter prematurely, bypassing the progressive discipline process that should precede such escalation.

DRemove Joe from the project and begin working to restore team morale.

Removing Joe without first issuing a formal final warning skips a required step in progressive discipline and exposes the project manager and organization to claims of unfair or inconsistent treatment.

Concept tested: Progressive discipline and underperforming team member management

Source: https://www.pmi.org/pmbok-guide-standards/foundational/pmbok

Topics

#team performance#conflict resolution#human resources#team management

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