PK0-004 · Question #845
During the first several months of effort, a project manager reported all metrics at green status. However, during the most recent gate check, many metrics declined to red. Which of the following is…
The correct answer is C. The RACI matrix was not followed. When the RACI matrix is not followed, accountability and communication break down, preventing the PM from receiving accurate status information and predicting metric declines.
Question
During the first several months of effort, a project manager reported all metrics at green status. However, during the most recent gate check, many metrics declined to red. Which of the following is the MOST likely reason the project manager was unable to predict the decline?
Options
- AThe SWOT analysis was not performed during planning.
- BThe KPIs did not contain the required detail.
- CThe RACI matrix was not followed.
- DThe estimated task durations in the WBS were incorrect.
How the community answered
(57 responses)- A21% (12)
- B5% (3)
- C61% (35)
- D12% (7)
Why each option
When the RACI matrix is not followed, accountability and communication break down, preventing the PM from receiving accurate status information and predicting metric declines.
SWOT analysis is a strategic planning tool used during initiation to assess internal and external factors, and its absence does not directly affect ongoing metric monitoring or real-time reporting accuracy.
KPI detail level affects measurement granularity but does not explain how all metrics remained green for months - insufficient KPI detail would produce consistently inaccurate readings, not a sudden drop revealed only at a gate review.
The RACI matrix defines who is Responsible, Accountable, Consulted, and Informed for each project task. When it is not followed, key stakeholders may not be consulted or informed about emerging issues, causing the PM to receive incomplete status information and report artificially green metrics. This breakdown in accountability allows problems to accumulate undetected until a formal gate review exposes the true project status.
Incorrect WBS task duration estimates affect schedule baseline accuracy but do not explain why the PM failed to predict a broad, multi-metric decline across an extended reporting period.
Concept tested: RACI matrix accountability and project status reporting
Source: https://www.pmi.org/learning/library/applying-raci-model-define-roles-responsibilities-6582
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