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PK0-004 · Question #829

Deliverables are repeatedly delivered late by one project team. The project manager has consulted with the functional manager but has not been able to make progress on the expectations. Which of the…

The correct answer is C. Status report. The status report (C) is the best tool here because it provides a formal, documented record of project performance - including recurring delays - that is distributed to all relevant stakeholders, including senior management and sponsors. When verbal consultation with the…

Tools and documentation

Question

Deliverables are repeatedly delivered late by one project team. The project manager has consulted with the functional manager but has not been able to make progress on the expectations. Which of the following would BEST help the project manager to communicate the continued issue?

Options

  • ACommunication plan
  • BScope document
  • CStatus report
  • DRACI matrix

How the community answered

(18 responses)
  • C
    94% (17)
  • D
    6% (1)

Explanation

The status report (C) is the best tool here because it provides a formal, documented record of project performance - including recurring delays - that is distributed to all relevant stakeholders, including senior management and sponsors. When verbal consultation with the functional manager has failed, escalating through a formal status report creates a written record of the issue and brings broader visibility to the problem, putting pressure on the responsible parties. A communication plan (A) defines how communications should occur but does not itself communicate the issue. The scope document (B) defines project deliverables but is not a communication vehicle for performance problems. A RACI matrix (D) clarifies roles and responsibilities but does not convey recurring performance issues to stakeholders.

Topics

#status report#communication#project performance#team accountability

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