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PK0-004 · Question #689

A key stakeholder has asked project team members to work overtime on special projects. This is undermining the success of a time-sensitive project because the project team is too tired to complete…

The correct answer is D. Ask the project sponsor for dedicated resources for the time-sensitive project. The root cause of the problem is that team members are being split between two demands - the time-sensitive project and the key stakeholder's special projects - leaving them overworked. Dedicated resources are assigned exclusively to one project, which eliminates the conflict…

Project management concepts

Question

A key stakeholder has asked project team members to work overtime on special projects. This is undermining the success of a time-sensitive project because the project team is too tired to complete the deliverables. Which of the following steps should the project manager take to BEST resolve the issue?

Options

  • AAsk the project sponsor for shared resources for the key stakeholder's project.
  • BAsk the project sponsor for benched resources for the time-sensitive project.
  • CAsk the key stakeholder for low-quality resources for the time-sensitive project.
  • DAsk the project sponsor for dedicated resources for the time-sensitive project.

How the community answered

(34 responses)
  • A
    18% (6)
  • B
    29% (10)
  • C
    9% (3)
  • D
    44% (15)

Explanation

The root cause of the problem is that team members are being split between two demands - the time-sensitive project and the key stakeholder's special projects - leaving them overworked. Dedicated resources are assigned exclusively to one project, which eliminates the conflict entirely and protects the time-sensitive project's deliverables. Shared resources perpetuate the split-attention problem. Benched resources (personnel on standby) are not a direct solution to overwork. Asking for low-quality resources would worsen deliverable quality. Escalating to the project sponsor for dedicated staffing is the correct corrective action because it addresses the resource allocation conflict at its source.

Topics

#resource conflict#stakeholder management#dedicated resources#project constraints

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