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PK0-004 · Question #688

A vendor who is scheduled to arrive in two days encounters a delay and needs to reschedule the visit. The project manager needs a timely response from the project sponsor regarding the delay…

The correct answer is C. Text the sponsor asking for advice. A text message is non-disruptive, immediate, and can be read at a natural break in any meeting - making it the best balance between urgency and professionalism. Scheduling an urgent meeting that overbooks the sponsor's calendar is presumptuous and may not produce a fast…

Project management concepts

Question

A vendor who is scheduled to arrive in two days encounters a delay and needs to reschedule the visit. The project manager needs a timely response from the project sponsor regarding the delay; however, the sponsor is in an all-day meeting and is not responding to email. Which of the following is the BEST method to get the sponsor’s attention?

Options

  • ASchedule an urgent meeting, overbooking one of the meetings.
  • BDelegate to the project coordinator.
  • CText the sponsor asking for advice.
  • DInterrupt one of the meetings to speak to the sponsor.

How the community answered

(44 responses)
  • A
    2% (1)
  • B
    5% (2)
  • C
    84% (37)
  • D
    9% (4)

Explanation

A text message is non-disruptive, immediate, and can be read at a natural break in any meeting - making it the best balance between urgency and professionalism. Scheduling an urgent meeting that overbooks the sponsor's calendar is presumptuous and may not produce a fast response. Delegating to the project coordinator is inappropriate if the decision requires sponsor authority. Physically interrupting a meeting is unprofessional and should be reserved for true emergencies (e.g., safety threats). The two-day window means this is time-sensitive but not a crisis, making a brief text the most appropriate escalation method.

Topics

#communication methods#vendor management#sponsor communication#issue escalation

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