PK0-004 · Question #662
Near the end of a sprint, the IT systems were taken down for a critical patch, and the team was inactive for four hours. The team members are concerned they will not be able to complete their tasks…
The correct answer is A. Bring the additional resources to help complete the work. The Scrum master's primary responsibility is to remove impediments and help the team meet its sprint commitment. Because the outage was an unplanned external disruption-not a team failure-the most appropriate response to still deliver within the sprint is to bring in additional…
Question
Near the end of a sprint, the IT systems were taken down for a critical patch, and the team was inactive for four hours. The team members are concerned they will not be able to complete their tasks before the end of the sprint. Which of the following BEST describes how the Scrum master should assist the team to finish on time?
Options
- ABring the additional resources to help complete the work.
- BAdd the uncompleted work to the product backlog.
- CMove the work to the next sprint.
- DInform the team members they will need to work longer
How the community answered
(44 responses)- A77% (34)
- B7% (3)
- C14% (6)
- D2% (1)
Explanation
The Scrum master's primary responsibility is to remove impediments and help the team meet its sprint commitment. Because the outage was an unplanned external disruption-not a team failure-the most appropriate response to still deliver within the sprint is to bring in additional resources to absorb the lost capacity. Sprint end dates are fixed in Scrum; extending the sprint (C) or deferring all work to the backlog (B) undermines the sprint cadence. Simply telling the team to work longer (D) is the least supportive option and ignores the Scrum master's facilitation role.
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