PK0-004 · Question #399
A key stakeholder asked several members of the project team to make project changes without submitting them for approval. Because the stakeholder is related to the Chief Executive Officer (CEO), the…
The correct answer is C. Contact the key stakeholder to encourage the submission of written change requests. The project manager should first contact the key stakeholder and encourage proper submission of written change requests through the established change control process. This is the most diplomatic and process-aligned first step. Denying all requests (A) is too aggressive and…
Question
A key stakeholder asked several members of the project team to make project changes without submitting them for approval. Because the stakeholder is related to the Chief Executive Officer (CEO), the team members are reluctant to deny these requests. Which of the following should the project manager do FIRST to control this situation?
Options
- AHave the team members deny all change requests from this stakeholder
- BAsk the project sponsor for more funding to anticipate the change requests from the key stakeholder
- CContact the key stakeholder to encourage the submission of written change requests
- DRequest additional resources from the project team to complete the change requests from the key
How the community answered
(49 responses)- A4% (2)
- B8% (4)
- C65% (32)
- D22% (11)
Explanation
The project manager should first contact the key stakeholder and encourage proper submission of written change requests through the established change control process. This is the most diplomatic and process-aligned first step. Denying all requests (A) is too aggressive and bypasses proper evaluation. Requesting more funding (B) assumes changes will be approved before they are even submitted. Requesting additional resources (D) is premature. The correct approach preserves the relationship with a powerful stakeholder while reinforcing governance and ensuring all changes are documented, reviewed, and approved before implementation.
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