Which of the following communication methods and target audiences would a project manager MOST likely select for briefings as required during a business continuity incident?

Question

Options

• AEmail and instant messaging to project team members and the project team members and the
• BText messages to and voice conferences with all stakeholders and project team members
• CVideo conferences with key stakeholders and the project champion
• DInstant messaging to the project coordinator and project scheduler

• A
  12% (2)
• C
  82% (14)
• D
  6% (1)

Explanation

During a business continuity incident, the project manager must communicate quickly and effectively with the people who have the authority and oversight to make critical decisions. Video conferences with key stakeholders and the project champion (sponsor) are the most appropriate because: (1) key stakeholders and the sponsor are the decision-makers who need real-time visibility into the situation, (2) video conferencing enables synchronous, face-to-face communication that conveys urgency and allows immediate Q&A, and (3) the audience is appropriately scoped to leadership rather than the entire team or all stakeholders. Option A is too narrowly focused on the project team and has a duplicate phrase indicating a flawed option. Option B is overly broad - not all stakeholders need text/voice during every briefing phase. Option D is too narrow, reaching only coordinators and schedulers rather than decision-makers.

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