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PK0-004 · Question #3

The project manager has noticed a vendor is not performing in accordance with the SLA. Which of the following items should the project manager use to highlight the vendor's areas of poor performance?

The correct answer is A. Balanced score card. Score cards are a key tool for vendor management. The data gathered from the document enables organizations to maximize return on investment (ROI) and minimize risk. Further, tracking vendor performance improves outcomes.

Tools and documentation

Question

The project manager has noticed a vendor is not performing in accordance with the SLA. Which of the following items should the project manager use to highlight the vendor's areas of poor performance?

Options

  • ABalanced score card
  • BWBS
  • CPost-project evaluation
  • DPERT

How the community answered

(26 responses)
  • A
    92% (24)
  • C
    4% (1)
  • D
    4% (1)

Explanation

Score cards are a key tool for vendor management. The data gathered from the document enables organizations to maximize return on investment (ROI) and minimize risk. Further, tracking vendor performance improves outcomes.

Topics

#balanced scorecard#SLA#vendor performance#KPI

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