PK0-004 · Question #1023
A small company's growth did not meet expectations and now an external person will lead the direction of the finance department starting next week. Which of the following is the BEST approach to…
The correct answer is A. In-person meeting. An in-person meeting is the best approach for communicating a sensitive organizational change-such as an external person taking over leadership of a department-because it allows for direct, two-way communication, demonstrates respect and transparency, and gives employees the…
Question
A small company's growth did not meet expectations and now an external person will lead the direction of the finance department starting next week. Which of the following is the BEST approach to communicate the change?
Options
- AIn-person meeting
- BIntranet publication
- CVideoconferencing
- DEmail communication
How the community answered
(34 responses)- A74% (25)
- B15% (5)
- C9% (3)
- D3% (1)
Explanation
An in-person meeting is the best approach for communicating a sensitive organizational change-such as an external person taking over leadership of a department-because it allows for direct, two-way communication, demonstrates respect and transparency, and gives employees the opportunity to ask questions and process the news in real time. Email (D) feels impersonal for significant changes. Intranet publication (B) is passive and one-directional. Videoconferencing (C) is acceptable but still less personal than face-to-face for high-impact announcements.
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