A hurricane is forecasted near the corporations call center. The project manager has arranged for a redundant call center in another location to accept calls if the corporate call center is unable to

Avoidance means eliminating the risk entirely, which is not possible for a hurricane and its effects on an existing call center.

Acceptance means taking no action and being prepared to deal with the consequences if the risk occurs, which is contrary to setting up a redundant internal center.

Mitigation involves taking steps to reduce the probability or impact of a negative risk event. By setting up a redundant call center, the project manager is actively lessening the potential impact of the hurricane on call center operations, ensuring business continuity. This strategy diminishes the severity of the risk should it occur.

Transference means shifting the responsibility and impact of the risk to a third party, often through insurance or outsourcing, which is not what establishing a redundant internal center accomplishes.